- (a) Exactly what personal information may be collected and by what means
- (b) Other information we collect through our services
- (c) What about Cookies
- (d) How this information may be used, including anyone it might be shared with
- (e) Safeguarding your personally identifiable data
- (f) Where and how to ask questions or file complaints
- (g) Your consent
(a) Exactly what personal information may be collected about you and by what means?
Football Robotics collects personal information in several ways directly from its online visitors when they order for themselves, or when they register for a service offered by Football Robotics. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address(es), credit card billing address(es) and birth date so that we can process and fulfil your orders. Payment details are entered directly into Shopify payment system and are neither transmitted nor held on Football Robotics systems. In certain instances we may be required to collect and store additional data including credit card details. This will only be done with your explicit consent. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
(b) Other information we collect through our services
As a user of our services, we may collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.
(c) What about cookies?
(d) How this information may be used, including anyone it might be shared with
Football Robotics may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out. We do occasionally make names and addresses available to companies whose products we think may interest you, unless you have told us not to. If you do not wish to receive such offers please contact us.
(e) Safeguarding your personally identifiable information
We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with.
(f) Where and how to ask questions or file complaints
(g) Your consent